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This app offers a convenient way for families and friends to connect with those incarcerated in detention facilities. Instead of traveling to a facility, you can use this app to communicate via phone calls or video calls right from home. The platform simplifies the process of staying in touch, allowing for a supportive environment without the hassle of scheduling in-person visits.
The app is intended for families and friends of individuals in detention facilities. It provides accessible communication, allowing users to visit with their loved ones without needing to travel. This tool effectively helps maintain relationships and offers support during challenging times.
While specific privacy policies are not detailed, the app facilitates secure communication between visitors and inmates. Users can manage their account and financial information, which is essential for adding funds for calls or video sessions.
You can create a free account to start connecting with inmates. After logging in, initiate phone or video calls if permitted by the facility. Notifications inform you when an inmate is available to speak, streamlining the communication process.
To begin, download the app and create a free account. Upon returning, log in with your username and password. Fully registered users can choose the facility and add the inmate they wish to contact. Grant the necessary permissions for optimal app functionality.
Some facilities may not support the app, and costs for calls and videos can vary. For the best experience, it is recommended to use a Wi-Fi connection. Additionally, having a headset can enhance audio clarity during calls.
You can schedule onsite visits if permitted by the facility. Remote video visitations do not require prior scheduling, allowing you to connect with your loved ones at any time.
You only pay for the minutes you use, with no subscription plans or packages required.
Yes, the app is compatible with tablets, as well as phones and Chromebooks.
Approval times can vary, and if you face issues, checking your account status or contacting support may provide clarity.
We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.
Released Jun 15, 2026
Not sure what a permission allows? Learn what these mean.
The NCIC App is the most convenient way to connect to an incarcerated loved one.
